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Real members of mySMAteam have posted questions and answers that support our community guidelines, and should not be taken as medical advice. Looking for the latest medically reviewed content by doctors and experts? Visit our resource section.

Nightmare Of An Experience From Numotion

A mySMAteam Member asked a question đź’­
Middletown, DE

I am looking for some suggestions for direction
When reaching out to them, they advised me there was nothing they could do about my broken wheelchair. The parts have been discontinued and are unable to be obtained. The only course of action would be to get a new wheelchair. This was the worst news possible. I do not just rely on my wheelchair to move around, but I also use my wheelchair to be able to use my arms. I move my wheelchair to where I need my hands. So, my wheelchair functions… read more

October 24, 2022
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A mySMAteam Member

Numotion was behind disallowing us to purchase on our own medicare on our own. I'm thenreason their fb page no longer allows reviews jajaja
The people in US, my country, should be ashamed how they treat disabled people.

September 24, 2023
A mySMAteam Member

NuMotion has been my unable to fix my new wheelchair to fit me properly. I’m paying out of pocket for repairs on my old chair. I’m calling my state representative and Medicare. I don’t know what’s going to happen. I have a 65k wheelchair in my living room that never gets used!
Thanks for posting . Good luck 🤞

March 13, 2023
A mySMAteam Member

Oh my god this is so unethical and predatory. Have you considered contacting a state representative? I feel like legislation is the only way forward with these kinds of practices.

February 22, 2023
A mySMAteam Member

I'm going to let them know I know because they knew all along and just wanted the insurance payday

October 25, 2022
A mySMAteam Member

Wow it’s unbelievable that they refused to help you. Are you going to let them know that the part was the same?

October 24, 2022

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